Senior AI Platform Engineer

About the role We are seeking a Senior AI Platform Engineer to design, build, deploy, and support enterprise AI solutions and the platform capabilities that enable them. This is a hands-on software engineering role focused on enabling the development of AI tools that will transform Blackbaud ’s business processes. You will build agentic and LLM-powered solutions while establishing the reusable engineering patterns, security controls, observability, and operational practices needed to use AI safely and effectively at enterprise scale. What you’ll be doing Design, build, test, deploy, and support production agentic and LLM-powered solutions that integrate with enterprise data, APIs, tools, and workflows. Build reusable AI platform services, integration patterns, guardrails, and reference implementations that enable teams to adopt AI securely and efficiently. Design security controls for AI agents, including identity, authorization, least-privilege access, sensitive-data handling, auditability, and secure integrations. Implement AI-specific observability and evaluation, monitoring areas such as output quality, hallucinations, behavioral or model drift, failures, latency, token consumption, and cost. Develop mechanisms to detect, troubleshoot, contain, and remediate unexpected or unsafe agent behavior. Optimize model selection, context management, agent workflows, and consumption to balance quality, reliability, performance, and cost. Apply strong software engineering practices i