Bilingual Account Management Representative (Spanish/English)

Job Title: Account Management Representative – Bilingual Spanish-Speaking Location: Anchorage, Alaska Wage Range: $22.50 - $26.50/hour Help Businesses Thrive Through Trust & Connection At Better Business Bureau Great West + Pacific, we believe trust is the foundation of every successful business relationship. We help businesses grow with confidence by providing support, credibility, and meaningful connections within their communities. We’re looking for an energetic, people-focused, bilingual professional who enjoys building relationships, solving problems, and helping businesses succeed. If you love connecting with people, thrive in a collaborative environment, and are passionate about making a positive impact in both English and Spanish, we’d love to meet you. What You’ll Be Doing As our Account Management Representative, you’ll support Accredited Businesses throughout their BBB journey while serving as our primary Spanish-language point of contact across the organization. You’ll help businesses navigate resources, answer questions, build confidence in their accreditation, and create positive experiences every step of the way. This is more than a customer service role, it’s an opportunity to become a trusted partner, community connector, and advocate for businesses. Build strong relationships with Accredited Businesses through calls, emails, and proactive outreach in both English and Spanish Support onboarding, engagement, renewals, and ongoing success for assigned busin