Project Manager

About the Role We are seeking a highly motivated IT Project Manager with strong analytical skills and a solid foundation in IT and cybersecurity. This role offers the opportunity to lead and support a variety of technical projects, working closely with internal teams and external partners to ensure successful delivery. Key Responsibilities Provide high-quality support across all active technical projects Ensure clients receive timely and effective support Resolve escalated customer issues independently Organize and manage project components, reporting progress to the Technical Director Review project proposals and plans to develop clear objectives Define project responsibilities and assign resources accordingly Analyse product design and customer requirements to determine specifications and prepare cost estimates Design and conduct tests to validate product performance Develop and maintain project schedules, coordinating activities and resolving issues Monitor and control project plans, recommending adjustments as needed Manage project budgets and contractor agreements Prepare and present project status reports with actionable insights Collaborate with internal and external teams to achieve project goals Ensure timely reporting of project issues to minimize delays Track and monitor project tasks, negotiating with clients when necessary Maintain comprehensive project documentation Support professional services targets and contribute to overall team success Work closely with th