US Service Operations Analyst

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. US Service Operations Analyst We are looking for a US Service Operations Analyst to join the Remittance team here at athenahealth . In this role, the US Service Operations Analyst will be responsible forreviewing assigned work, researching issues, coordinating with internal partners, and helping to improve workflows that support revenue cycle performance. This individual will help keep critical operational work moving by managing assigned queues, researching issues, and supporting accurate resolution across service processes. The US Service Operations Analyst works to connect day-to-day execution with broader business results by helping identify trends, improve workflow reliability, and support efficient follow-through. This is a strong opportunity for someone who enjoys problem-solving, working across teams, and contributing to process improvement in a fast-moving environment. The Team: The Remittance team plays an important role in supporting strong financial outcomes for healthcare organizations. The team reviews payment and claims-related work, helps resolve open accounts receivable, and identifies opportunities to improve accuracy and efficiency across workflows. Team members work closely with cross-functional partners to remove barriers, address issues, and support continuous improvement. This team combines operational focus, collaboration, and p