Patient Strategy & Experience, Customer Experience Lead

Join us as we transform immunology and deliver medicines that help autoimmune patients get their lives back. argenx is preparing for multi-dimensional expansion to reach more patients through a rich pipeline of differentiated assets, led by VYVGART, our first-in-class neonatal Fc receptor blocker approved for the treatment of gMG, and with the potential to treat patients across dozens of severe autoimmune diseases. We are building a new kind of biotech company, one that maintains its roots as a science-based start-up and pushes our commitment to innovate across all corners of our business. We strive to inspire and grow our company, our partnerships, our science, and our people, because when we do, we deliver more for patients. As the Patient Customer Experience (CX) Lead, you are accountable for building and leading the discipline within the argenx Patient Strategy & Experience. You will establish how argenx understands, designs, delivers, and continuously improves the end-to-end experience of patients and caregivers across the enterprise portfolio, therapeutica areas, indications, brands, and stages of the patient journey. You will create the frameworks, methods, standards, and capabilities that enable argenx to translate patient needs, behaviors, and experiences into meaningful experience-related and business decisions. Through end-to-end journey design, voice-of-patient insights, Design Thinking (DT), Human-Centered Design (HCD), co-creation, experimentation, and rapid