Benefits Specialist Agent - Remote

American Income Life is a well-established insurance organization dedicated to helping working families secure financial protection across the United States, Canada, and New Zealand. Through its subsidiary, National Income Life Insurance Company, the organization also serves individuals and families throughout New York. With over 65 years of industry experience, we provide life insurance, accident coverage, and supplemental health benefits to members of labor unions, credit unions, professional associations, and their families. Our focus is on building lasting relationships through personalized service and dependable support. Our representatives work directly with members through convenient virtual appointments, helping them understand their benefits and explore coverage options suited to their individual needs. Primary Responsibilities Assist members with benefit information, enrollment procedures, and eligibility verification. Respond to incoming calls, customer inquiries, and requests for policy information. Conduct follow-up communications to ensure members receive timely assistance. Review available insurance products and explain coverage options based on individual circumstances. Lead virtual consultations to identify client needs and recommend appropriate protection solutions. Work closely with team leaders to stay informed about new products, coverage updates, and company procedures. What We Offer Professional Training: Comprehensive onboarding, hands-on instruction,