Renewals Specialist

About Alpine IQ Alpine IQ (AIQ) was founded in 2019 to help companies make sense of their customer data and turn it into real, measurable outcomes. What started as a focused data-unification platform has evolved into a full suite of tools used by brands, retailers, and digital businesses of every size, from fast-growing startups to global enterprises. We’re a fully remote team of builders who love turning complex problems into simple, elegant solutions. Our products streamline operations, power smarter decision-making, and help businesses create personalized, connected experiences for their customers. If you’re energized by fast-moving environments, creative challenges, and work that genuinely moves the needle, you’ll feel at home here. The Opportunity Retention drives a SaaS business, and we’re looking for an experienced renewals professional to own it. As our Renewal Specialist, you’ll manage the full renewal lifecycle across a book of AIQ customers, from early outreach and risk identification through negotiation and signature. You’ll partner closely with Customer Success, Partnerships, Sales, and Finance, and you’ll have a real voice in shaping how AIQ approaches renewals as we scale. This role is for a seasoned renewals professional who knows what a healthy renewal motion looks like and is ready to bring that expertise to a growing team. What You’ll Do Own renewals end to end for an assigned book of accounts, initiating outreach 90–120 days before term end, preparing quot