Mid-Level Systems Analyst

We are allies of physicians throughout their journey and are looking for people who identify with our purpose, values, and culture to join our team. Let's transform healthcare together with those who have medicine as their vocation! This is an open position in the Corporate and CSA front, to work remotely. Upon taking on the role of Mid-Level Systems Analyst at Afya, your main objective will be to build, customize, and integrate processes in ServiceNow, translating business area needs into efficient and scalable systemic solutions. ♿ All our opportunities are open to people with disabilities (PcD) and INSS rehabilitees. 💻 HOW YOU WILL TRANSFORM HEALTHCARE EVERY DAY: Analyze business area processes and translate them into requirements, systemic rules, and technical specifications; Build and customize workflows, automations, and solutions on the ServiceNow platform; Develop and monitor integrations between ServiceNow and other systems using SOAP and REST technologies; Model data, entities, and relationships based on business flows; Identify automation and integration opportunities, proposing creative solutions to challenges encountered; Work on initiatives involving portals, mobile applications, chatbots, and other related technologies; Interact with internal areas, partners, and suppliers, maintaining clear communication and quality technical documentation; Continuously seek new knowledge and proactively contribute