Remote Jobs in the United States & Canada

Account Executive (Inside Sales) Alcatel-Lucent Enterprise is THE place to be, if you are interested in: A multicultural and international company engaged in internal career opportunities for its employees and in corporate social responsibility. Strong values accompanied by diversity and inclusion that lie at the heart of who we are and what we do. Flexible and hybrid work environment on all our sites which grants a work-life balance. What is my role? We are seeking a motivated Account Executive (Inside Sales) to join our USA regional team. This position is ideal for recent graduates or early-career professionals who are looking to build a strong foundation in enterprise technology sales. You will play a key role in lead generation, pipeline development, and supporting the regional sales team across the USA region. What am I responsible for? Proactively engage with prospects and customers through calls, emails, and digital platforms Qualify and nurture inbound and outbound leads to support field sales Assist in preparing quotes, proposals, and basic technical documentation under the guidance of senior sales staff Schedule meetings and demos for Sales Account Managers and Solution Architects Collaborate with marketing on campaign follow-up and lead conversion activities Maintain accurate opportunity records in Salesforce and support CRM data quality Track and report on key sales metrics (activity, pipeline status, lead conversion) Provide timely customer responses and help res

Logistics at full potential. At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of. Are you ready to take your career to the next level with a rapidly growing global company? As the Principal Solutions Architect you will be responsible for translating enterprise data strategy into scalable, secure, and high-performing architecture solutions. This role partners with data leadership to shape architectural direction and leads the design of modern cloud-native data platforms that enable analytics, AI/ML, and data democratization.If you’re looking for an exciting opportunity with a dynamic company, join us at GXO. Pay, benefits and more. We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more. What you’ll do on a typical day: Contribute to and evolve enterprise data architecture strategy by providing deep technical expertise and aligning architectural decisions to business priorities Translate complex business requirements into scalable, secure, and cost-optimized cloud-native architectures using GCP and Snowflake Develop and promote ado

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Executive, AI Solutions Product Leader - REMOTE to join our team in Plano, Texas (US-TX), United States (US). Role Overview NTT DATA is building AI Service-as-Software as a new product-led growth engine and one of the company's key strategic bets. We are seeking an Executive, AI Solutions Product Leader to stand up dedicated executive product leadership for the AI Solutions Platform, three industry-focused AI products, and shared platform capabilities. This role will shape and execute the AI Service-as-Software product agenda, directly driving a strategic bet in partnership with NTT DATA AI Vista. The leader will translate AI strategy into a scalable, repeatable product portfolio with clear roadmaps, strong product maturity, improved platform reuse, commercialization-ready offerings, and disciplined product operating practices. This is not a traditional Product Owner or consulting delivery role. It is an executive product leadership role focused on moving NTT DATA from bespoke AI services toward repeatable, platform-led AI Native growth. What You Will Lead AI Solutions Platform product strategy and roadmap, including reusable horizontal capabilities across industries. Three industry-focused AI products, led by Senior Director-level Product Owners, with s

ABOUT US Syniti , part of Capgemini, tackles the hardest work in data for the world’s largest organizations. We combine intelligent software with deep data expertise to help the Fortune2000 tackle complex data challenges and drive measurable business outcomes with business-ready data. Syniti ’s Data First strategy transforms data from an afterthought into a strategic asset—unlocking insights, reducing risk, and fueling growth. With over 5,000 successful projects, we support the full data lifecycle through a unified platform for migration, quality, replication, matching, master data management, analytics, governance, and strategy. Operating globally across industries, Syniti ’s award-winning software, expert consultants give enterprises a unique edge in managing and maximizing their data. About the Role The Manager, Sales Enablement improves go-to-market effectiveness by developing and executing programs that accelerate productivity across Sales, Account Management, Partner, and customer-facing teams. This hands-on role connects Sales, Marketing, Product Marketing, Services, People Operations, and Revenue Operations to ensure GTM teams have the training, content, tools, and support needed to perform at a high level. The ideal candidate translates strategy into action, manages multiple initiatives, and drives measurable results. What You'll Do Develop and execute enablement programs that support GTM objectives and revenue growth. Manage onboarding for new sales team members, in

Job Title: Account Executive, Full Cycle Location: Remote – Latin America Preferred (Full overlap with U.S. Eastern Time, approximately 9:00 AM–6:00 PM ET) Type of Contract: Contractor | Full-Time | Remote Salary Range: Market Rates Language Requirements: Fluent English Our client is seeking a skilled Full Cycle Account Executive with experience closing B2B SaaS deals into the U.S. market to join their growing team. You will own the entire sales cycle—from sourcing and outbound prospecting to discovery, product demonstrations, negotiation, and closing. Your work will directly impact pipeline generation, revenue growth, and quota attainment by building and managing your own book of business. Key Responsibilities Build and manage a self-generated sales pipeline by prospecting into U.S.-based B2B software companies with 50–500 employees. Execute high-volume outbound calling campaigns using a parallel dialer to generate qualified sales opportunities. Conduct discovery calls to understand customer needs and position solutions effectively. Deliver compelling product demonstrations tailored to prospect requirements. Negotiate commercial terms and close new business while managing the full sales cycle independently. Maintain accurate opportunity tracking and pipeline management using Salesforce and other sales technologies. Collaborate with internal teams while leveraging tools such as Outreach, Gong, LeadIQ, Claude, Notion, Google Workspace, and Slack to maximise productivity. Must-

KlearNow.AI is redefining trade compliance and customs brokerage through intelligent automation. Our platform digitizes and accelerates the import/export lifecycle for customs brokers, freight forwarders, and importers. We sit at the intersection of AI, logistics, and regulatory compliance, and we're growing fast. Role Summary The Customer Solutions Architect is a new, purpose-built role in the Customer Success organization, part solutions architect, part solutions engineer, part trusted advisor. This person is the technical face of KlearNow to our customers, and the customer's advocate inside our Product and Engineering teams. Most of the work is proactive and consultative. The Customer Solutions Architect builds a deep understanding of how each customer actually runs their customs and trade operations, then designs and refines platform configurations that fit those workflows. They lead customer training, run technical business reviews alongside the Customer Success Manager, and advise customers on how to get more value from the platform as their volumes, lanes, and compliance requirements change. They own the technical understanding of the issue, reproduce and isolate root cause, translate it into terms Engineering can act on, and stay with it through resolution keeping the customer informed and confident throughout, and making sure they understand what changed and why. This is a high-leverage, high-visibility role for someone who is equally credible in a debugging session

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary Gainwell Technologies is seeking a detail-oriented Call Center Quality Assurance Analyst to support California's Medi-Cal program. In this role, you will monitor and evaluate customer interactions to help ensure accuracy, compliance, and a consistent customer experience across our contact center operations. You will analyze quality results, identify performance trends, participate in calibration sessions, and partner with Quality, Operations, and Training teams to help strengthen service delivery. If you have a strong eye for detail, enjoy working with data, and are passionate about improving the customer experience, we'd love to hear from you. Your role in our mission Monitor and evaluate customer interactions to ensure adherence to established quality standards, client requirements, policies, procedures, and performance expectations. Complete quality evaluations accurately and consistently, documenting findings and identifying opportunities to improve quality, accuracy, compliance, and the customer experience. Analyze quality results and customer interaction trends to identify recurring issues, performance ga

Are you driven to grow, lead, and make a meaningful impact? At Apex, we’re building more than a consulting and engineering firm—we’re creating a place where your career accelerates, your contributions matter, and your potential is fully realized. We believe your growth is our growth, which is why we invest in your development at every stage of your career. Here, you’ll work on projects that shape communities, protect the environment, and create lasting impact, all while being empowered with the autonomy and flexibility to do your best work. Fueled by high quality delivery, exceptional client retention, and strategic acquisitions, Apex Companies continues to rank among the fastest-growing firms in the AEC industry, recently recognized by the Zweig Group for our industry-leading growth. Our success is grounded in strong leadership, a collaborative culture, and a shared commitment to delivering exceptional outcomes. As we continue to expand, we're looking for high-performing professionals who are ready to lead, collaborate, innovate, and create impact. At Apex, you help shape what's next. When we succeed together, we share in that success. All Apex positions are eligible for annual bonus opportunities, reinforcing our commitment to recognizing and rewarding meaningful contributions that drive our collective growth. Forsgren, an Apex Company, is seeking a Construction Engineer to support and lead transportation construction projects as part of our Construction Engineering & I

Cadence is the clinical AI company automating the treatment of chronic disease. Its Clinical Intelligence takes on the routine, high-volume work of chronic care – monitoring patients, surfacing risks, and coordinating action – so clinicians can focus on the decisions that require them. Grounded in partnerships with more than 20 leading health systems, deep EMR integrations, dedicated medical group, and experience serving a population of more than 100,000 patients, the system learns from real-world care delivery, improving as it scales. Cadence has been recognized by TIME as one of the Top 100 HealthTech Companies and by LinkedIn as a Top Startup (#4, 2025). The Role We’re hiring an RN Supervisor (Alerts) to lead the daily operations, clinical quality, and workflow performance of a remote team of nurses managing real-time patient alerts generated through Cadence ’s remote monitoring programs. You’ll oversee a high-volume, queue-based triage environment where speed, clinical accuracy, and operational consistency directly impact patient outcomes and provider trust. This role sits at the center of Cadence ’s technology-enabled care delivery model, partnering closely with clinical leadership to coach frontline clinicians, manage throughput in real time, and strengthen the systems that support scalable chronic disease management between office visits. What You’ll Do Lead the day-to-day operations of a remote team of RNs and LPNs responsible for reviewing and resolving real-time pat

Who is Boulevard ? Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most. Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self-care industry, including many types of salons, spas, medspa, barbershops, and more. Our technology not only helps our customers survive but thrive. Take a look at how we (and YOU) can make that happen. We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication, and we design each and every detail to maximize potential, power, and impact. Do our values match? Read through our story and what we value the most. Our team values and celebrates our diverse backgrounds. Being open about who we are and what we do allows us to do the best work of our lives. We believe in equal opportunity for all, and you should too. Come do the best work of your life at Boulevard We are looking for a Support Operations Manager to be the primary owner of operations within the Support organization. In this role you will report to the VP of Revenue Operations as we believe in the power of centralized operations a

Let Us Introduce Ourselves We’re Patriot Software - a remote-first, product-led tech company on a mission to make accounting and payroll fast, simple, and affordable for millions of American businesses. With 175+ team members across the U.S. and a collaborative office hub in Canton, Ohio, we’re building software that empowers the backbone of the American economy. What We Believe In Creating great products starts with creating an environment where people thrive. That means connection, clarity, growth, high trust, and a culture where ideas move quickly and quality matters. Our team lives by six core values that guide how we work, build, and serve: Be Customer Obsessed : We start with our customers and work backward to deliver exceptional value. Lead With Speed : We move fast, take smart risks, and stay ahead by acting boldly. Don’t Cut Corners : We own our technologies and operations to deliver a high-quality, end-to-end experience. Create a Better Us : We simplify, automate, spend wisely, and continuously improve. Follow the Golden Rule: We treat others with respect, invite feedback, and commit even when we disagree. Grow, Be a Leader : We expect leadership at all levels and pursue excellence as a high-accountability, high-trust team. If this sounds like a place where you’d thrive, keep reading—your next opportunity might be here. Summary: Job Title: Benefits, Leave & Compliance Specialist Job Status: Full-time Location: Remote Compensation: Salaried (Exempt) Position Type

Requisition Number: 30464 Required Travel: 0 - 10% Employment Type: Full Time/Salaried/Exempt Anticipated Salary Range: $100,172.00 - $145,000.00 Security Clearance: Ability to Obtain Level of Experience: Mid HI This opportunity resides with All-Domain Operations (ADO) , a business group within HII ’s Mission Technologies division. All-Domain Operations comprises multi-domain operations, platforms and logistics, and intelligence operations. HII designs, develops, integrates and manages the sensors, systems and other assets necessary to support integrated ISR operations and accelerated decision-making. With data fusion and mission management capabilities for the Department of Defense, the combatant commands and the intelligence community, HII advances the mission around the globe. Leadership Mindset at HII – Mission Technologies Leadership at HII is a mindset, not a title. Through our Leadership Capability Framework, we define how every employee grows, leads, and contributes—regardless of role. It sets the standard for how you can develop yourself and what you can expect from leaders across our organization. We look for candidates who want to grow in alignment with these capabilities: Know & Grow Your People – Commit to learning and supporting team success. Build Relationships – Communicate openly, collaborate well, and build trust. Take Ownership – Deliver on commitments and take pride in your work. Customer First – Focus on the mission and those we serve. Shape the Futur

This is the Sign You’ve Been Looking For Tired of creating content for businesses that don’t align with your core values? At KindWiseRich , we’re on a mission to change the narrative. Here, you’ll craft content that spreads kindness, wisdom, and financial literacy —helping people become more kind, wise, and financially independent empowered to live their best lives. About Us KindWiseRich is an international media company producing meaningful content for YouTube, Facebook, TikTok, and Instagram. Our work is grounded in practical value, evidence, and studies, designed to educate, inspire, and unite people globally. Our team operates remotely across 12 countries - Ukraine, England, Ireland, Scotland , the USA, Canada, Brazil, Mexico, Nigeria, South Africa, Kenya and India - bringing diverse perspectives to everything we create. Our Mission To inspire, educate, and unite people worldwide by creating content that fosters kindness, wisdom, and prosperity, empowering individuals to live their best lives and make a meaningful difference together. Our Vision We believe the world needs more than entertainment. While entertainment has its place, we’re building a platform for educational content that is grounded in scientific truth , provides maximum practical value , and is easy for anyone to understand and act upon. About Our Team Our team includes professionals who have worked with some of the world’s most prestigious brands , including Apple, Sony PlayStation, Warner Brothers, Toyota

About Upstart At Upstart , we’re united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day, we bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move forward financially with clarity and confidence. As the leading AI lending marketplace, we partner with banks and credit unions to expand access to affordable credit through technology that’s both radically intelligent and deeply human. Our platform runs over one million predictions per borrower using more than 3,000 signals, powering smarter, fairer decisions for millions of customers. But the numbers only hint at the impact. Every idea, every voice, and every contribution moves us closer to a world where credit never stands between people and their financial progress. We’re proudly digital-first, giving most Upstart ers the flexibility to do their best work from wherever they thrive, alongside teammates across 80+ cities in the US and Canada. Digital-first doesn’t mean distant. We’re intentional about in-person connection through team onsites, planning sessions, and moments that spark creativity and trust. And whether you choose to work primarily from home or collaborate in-person from one of our offices in Columbus, Austin, the Bay Area, or New York City, you’ll have the support to work in the way that works best for you. If you’re energized by tackling meaningful problems, excited to innovate with purpose, and motivat

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities. At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter. This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today. The Role Supports operational analysis and performance management activities related to 811 Call Before You Dig ticket processing, contract locator performance, and damage prevention initiatives. Leads the intake, validation, analysis, and reporting of operational metrics to provide visibility into locate performance, ticket workloads, compliance, and damage trends. Partners with internal stakeholders and external service providers to identify opportunities for improvement, resolve operational issues, and support the protection of Lumen's network. Serves as a liaison across multiple organizations to drive consistency, accountability, and operational excellence within the 811 ticket management process. Location This

Requisition Number: 29442 Required Travel: 0 - 10% Employment Type: Full Time/Salaried/Exempt Anticipated Salary Range: $180,000.00 - $200,000.00 Security Clearance: Secret Level of Experience: Senior This opportunity resides with Warfare Systems (WS) , a business group within HII ’s Mission Technologies division. Warfare Systems comprises cyber and mission IT; electronic warfare; and C5ISR systems. HII works within our nation’s intelligence and cyber operations communities to defend our interests in cyberspace and anticipate emerging threats. Our capabilities in cybersecurity, network architecture, reverse engineering, software and hardware development uniquely enable us to support sensitive missions for the U.S. military and federal agency partners. Meet HII ’s Mission Technologies Division Our team of more than 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is leading the next evolution of national defense – the data evolution - by accelerating a breadth of national security solutions for government and commercial customers. Our capabilities range from C5ISR, AI and Big Data, cyber operations and synthetic training environments to fleet sustainment, environmental remediation and the largest family of unmanned underwater vehicles in every class. Find the role that’s right for you. Apply today. We look forward to meeting you. To learn more about Mission Technologies,

Job Title: Senior Optimization Location: Remote – Latin America Preferred Type of Contract: Full-Time | Remote Salary Range: Market Rates Language Requirements: Professional English (written and verbal) Our client is seeking a skilled Senior Operational Research Scientist with deep expertise in optimization modeling and production-grade decision-support systems to join their growing team. You will play a key role in designing, deploying, and scaling advanced optimization solutions that solve complex business challenges while partnering with cross-functional stakeholders to drive measurable business outcomes. Your work will directly impact operational efficiency, strategic decision-making, and long-term business growth. Key Responsibilities Design, develop, and optimize advanced Operations Research models using Linear Programming (LP), Mixed Integer Programming (MIP), heuristics, metaheuristics, decomposition techniques, and stochastic or robust optimization methods. Lead the architecture and implementation of scalable optimization pipelines, ensuring maintainability, performance, and seamless integration with enterprise applications. Collaborate with business stakeholders to translate operational challenges, constraints, and objectives into optimization models and measurable KPIs. Identify technical bottlenecks and organizational process improvements, recommending practical optimization strategies that maximize business value and ROI. Mentor junior Operations Research Scienti

Req ID: 387770 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Lead Visual & Emerging Designer (grade 11) to join our team in Remote, Texas (US-TX), United States (US). Launch – Design – Visual & Emerging Design Who we are: NTT DATA strives to hire exceptional, innovative, and passionate individuals who want to grow with us. Launch by NTT DATA is the culmination of the company’s strategy to acquire and integrate theskills, experience, and technology of leading digital companies, backed by NTT DATA ’s core capabilities, global reach, and depth. How you’ll help us: As an Experience Designer, you’ll become part of our growing design practice, helping Launch by NTT DATA create best-in-class digital customer, employee, and user experiences. You’ll support initiatives,large and small, to define cross-channel experience strategies and user experience designs that embrace the intersection of people, process, business, and technology. Our employee culture is built on learning, growth, transparency, and empathy. We hope you’ll join us to help shape it more. How we’ll help you: You’ll lead visual direction on the work our clients see and care about most, working closely with the Principal Designers and Directors shaping our AI-native design standards right now. Principal is a real stretch from here, not

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities. At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter. This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today. The Role As Director, Regional Enterprise Sales Expansion, you will lead a high-performing North America Enterprise Expansion Sales team responsible for driving revenue growth within existing customer accounts. Through a consultative, solution-based sales approach, you will develop and execute strategies focused on cross-selling strategic products and services, expanding customer relationships, and increasing lifetime customer value. This role requires a proven sales leader who can inspire teams, drive accountability, forecast accurately, and create a culture focused on customer success, operational excellence, and sustainable growth. The Main Responsibilities Lead, coach, and develop a team of enterprise sales prof

Our Opportunity: Building on Purdue University 's mission to provide greater access to affordable, high-quality education, Purdue University Global is a public, nonprofit institution offering a world-class education online. Purdue Global’s College of Social and Behavioral Sciences has an opening for Adjunct Faculty. Job Summary Purdue University Global offers term by term, non-tenured teaching appointments to qualified individuals who are dedicated to providing quality educational experiences to students in Associates, Bachelors and Masters degree programs. This position offers an excellent opportunity for individuals to work in a professional learning community wherein faculty contribute to and engage in instructional best practice for adult learners in an innovative, nontraditional university setting. Adjunct faculty have part-time teaching roles. Courses are offered on a term-by-term basis. Adjunct faculty can teach up to 2 courses per term, not to exceed 10 courses per year. This role participates in continuing professional development and may also engage in faculty governance and curriculum work as needed. Additional service activities may be assigned to Adjunct faculty. Scholarship is not required. Teaching assignments for Adjunct faculty may fluctuate and are contingent upon the schedule of courses. Adjunct faculty deliver high-quality instruction and foster an inclusive and supportive learning environment conducive to student success. What to expect in this role: Prov

Job Description The Field Sales Consultant is responsible for the development of the business plan based upon pivotal initiatives. The Field Sales Consultant is a highly visible, entrepreneurial role and a key lead in driving the sales strategy for new accounts directly, as well as through matrixed internal and external relationships. This position will focus on driving customer acquisition through interactions with current or developed networks of top organizational leaders in various organizational settings, including premier client environments. This new Director of Business Development will be responsible for a territory inclusive of Texas and Oklahoma. Job Responsibilities Team Leader Process leadership from contact through strategy, proposal, presentation, and successful conclusion •Influence and develop team members without formal authority •Demonstrate personal ownership in prospects and sales process •Create a competitive differential by identifying and developing the right team •Manage efforts of proposal development with coordinator •Develop knowledge base to ensure proposal compliance and guiding the internal approval process (i.e.: contract requirements) Client-Focused Sales Acumen Research and analyze prospect/client goals and objectives •Develop insights that provide opportunities to teach the prospect/client innovative approaches to reach their goals and objectives •Deliver client-focused presentations that address client objectives and generate two-way dialog

Why Charlie Health ? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they’re met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we’re expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that’s redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we’d love to meet you. About the Role Charlie Health is looking for a dynamic individual to serve as Clinical Admissions Therapist. The Clinical Admissions Therapist will be responsible for meeting with clients upon admission, building rapport, completing biopsychosocial assessments, and establishing treatment needs. We’re a mission-driven team working to expand access to life-saving behavioral healthcare for people who need it most. Across all departments,

Location Designation: Fully Remote Business Unit Overview: Group Benefit Solutions delivers comprehensive insurance and absence management solutions for mid-size and large companies. Our work fosters a healthier, happier and more secure workforce, contributing to New York Life’s legacy of being there when we’re needed most. Here, you’ll design, implement and support these solutions directly impacting customers’ lives. At our core, we provide financial security and peace of mind to people through our absence, accident, disability, voluntary benefits and life insurance solutions. Role Overview: The Absence Subject Matter Expert (SME), Complex Implementations, serves as the strategic and technical authority for absence and leave solutions during highly complex new business and in-force implementations. This role partners closely with the Senior Implementation Manager to deliver a seamless onboarding experience while ensuring early, high-quality discovery, accurate translation of business requirements, and strong alignment between client expectations and New York Life’s administrative capabilities. This role serves as an expert advisor across complex absence implementations, including FMLA, PFML, ADA, state-mandated programs, company leave policies, and integrated disability/leave solutions. The SME plays a critical role in operational design, risk mitigation, client education, and implementation governance to ensure successful go-live and long-term client satisfaction. What You’

About Accenture LearnVantage Accenture LearnVantage is Accenture 's enterprise learning business, purpose-built to help organizations develop the technology skills their workforce needs to compete. We deliver high-impact, project-based learning programs at scale across topics like cloud, AI, data, programming, and cybersecurity. We partner with leading global enterprises to close skill gaps and drive measurable business outcomes. As our client portfolio grows and our programs scale, delivering a consistently excellent learner experience is of the utmost importance. Role Summary Program Managers are internal operational leads for enterprise clients. They know how to deliver the full range of deal types smoothly, whether a deal is a private instructor-led delivery, a multi-week upskilling or reskilling program, on-demand learning, an accelerator, or a blend of several different services. They bring expertise in how each offering is designed, staffed, run, and maintained, and they put that expertise to work with clients, from kickoffs through regular program syncs. They act as a central operational point of contact for complex client programs, coordinating with cross-functional teams and client stakeholders. Behind the scenes, they turn what they hear from clients into clear plans, early risk signals, and improved operational processes. Responsibilities: • Lead assigned client upskilling and reskilling programs, coordinating Sales, Courseware Development, Technology, Operations