Senior & Staff Remote Roles

The Senior Data Engineer will design, build, and optimize large-scale data infrastructure, ensuring efficient data collection, processing, and availability to support advanced analytics and data-driven decision-making. Role description: Design ETL/ELT pipelines for network telemetry data Interface with on-premises data collection systems Implement Iceberg table structures, also for time-series data • Optimize data processing for analytics • Manage data quality and lineage • Implement pipeline observability Implement modern data protection strategies Qualifications: 5+ years experience with AWS Glue, S3, Athena, IAM, Lakeformation, Lambda, S3 Tables Apache Iceberg and lakehouse architectures Java (Python, Scala) for data processing Familiarity with data formats (JSON, Avro, Parquet) • Time-series database queires Data processing (Spark, DuckDB, Flink, AirFlow, Prefect) • Graph Theory • Excellent SQL Knowledge • English: B1 Nice to have: • AWS Certifications Originally posted on Himalayas

Company Description At Docplanner Group, we’re on a mission to help people live longer, healthier lives. As the world’s largest healthcare platform, each month, we connect 24 million patients with 280k doctors across 13 countries (through brands like ZnanyLekarz, Doctoralia, MioDottore, DoktorTakvimi, and jameda). Our marketplaces, SaaS and AI tools simplify daily tasks and help doctors, clinics and hospitals work more efficiently, so they can focus on what really matters: caring for their patients. Learn more about our products here: pro.doctoralia.es Why join us? Real impact – We help doctors help patients. Your work truly makes a difference. At scale, yet agile – 3,000+ employees, but still fast, flexible, and hands-on. ✨ Shape the future, sustain growth – Make a difference now and build for long-term success. Job Description Docplanner's Customer Success organisation serves hundreds of thousands of healthcare professionals across 13 markets. Two global business lines sit at the centre of that effort, Individual Doctors and Clinics, each led by a VP who needs sharp, reliable analytics to grow their business and make decisions with confidence. This role sits within Global Customer Success Operations & Analytics, the team that acts as the connective layer between the business and Docplanner's data organisation: BI (dashboard and data standardisation), Data Platform (infrastructure, architecture, DWH), and Product Analytics (product lau

A Moving Experience. Senior Solutions Architect – Manufacturing & Industrial Automation Your Impact Engage senior technical decision-makers across the manufacturing and industrial automation ecosystem — rugged device, wearable, and headset makers; connected-worker, MES/MOM, and EAM/CMMS platforms; voice-picking and WMS vendors; and SCADA/HMI and PLM software leaders — from startups to established global names. Own the technical core of every opportunity: understand how our hybrid agentic Voice AI and embedded voice run on the customer’s hardware, edge silicon, or platform, design how it fits, and work through the hard questions that keep a deal moving. Clear the technical roadblocks between interest and a signed deal, turning eval kits, PoCs, and proofs-of-value into commitments. Work hand in hand with sales, product, and professional services, translating what you learn in the field into how we sell, deliver, and build. Shape the product itself, feeding real customer hardware, plant-floor acoustics, and integration requirements back into what we build next. Why Join the Team You get in early on a market about to scale, and help define how voice AI for the industrial frontline is won. This is a new business, so you help shape the solution itself. How it works in the real world, on real customer hardware and plant-floor systems, is still being defined, in large part by you. You bring the autonomy of a start-up and the credibility of an established company to every conversa

Do you enjoy solving complex challenges through automation and collaboration? Would you thrive in an environment where innovation and quality engineering go hand in hand? Join our Bot & Agent Control- Engineering team! Join a truly global team working on cutting-edge security and platform technologies. Our Bot and Agent Control platform protects some of the world's largest digital properties from automated threats and malicious activity. As part of this team, you will help ensure the reliability, scalability, and performance of systems operating at massive global scale. Partner with the best As a Senior Software Development Engineer in Test, collaborate with teams to support quality engineering practices. Design and implement test strategies, create automated frameworks, and validate distributed systems operating on Akamai's global infrastructure. Work closely with developers, QA, release engineers, architects, and program managers to ensure services are tested thoroughly and delivered reliably. As a Senior Software Development Engineer in Test, you will be responsible for: Participating in functional and product design reviews, incorporating feedback into comprehensive test plans and test cases Designing, developing, and maintaining automated test frameworks and test suites for functionality, integration, load, and performance Creating and executing test strategies for new features and platform capabilities Collaborating with developers, QA engineers, architects, release

ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp is scaling fast in the UK. Our European operations team (Europs) gets UK and EU businesses onboarded across Ramp's own regulated entities and our card-issuing and payments partners. We're a small team that runs on frontier AI tooling: our operators build and maintain their own automations and apps, and have taken daily processes from hours to minutes. We're hiring a KYB Operations Lead to run the UK onboarding operation day to day. You'll manage our UK operators, own the queue, make the hard calls on complex cases and escalati

A Moving Experience. Senior Business Developer – Manufacturing & Industrial Automation Agentic voice AI is reshaping how work gets done on the industrial frontline, and we are responding to a deep unmet need: giving frontline workers — and the machines and systems they run — a voice that holds up in the tough, noisy, connectivity-poor conditions of the factory floor, warehouse, and field. This is about opening new markets from the ground up. To do it, we are bringing together a team that combines the top commercial and technical talent, with the domain expertise these markets demand. The pace is fast, the technology is new and exciting, and your work moves the business. Your Impact • Engage senior decision-makers across the manufacturing and industrial automation ecosystem — rugged device and wearable makers, connected-worker and MES/MOM platforms, voice-picking and WMS vendors, and SCADA/HMI and EAM/CMMS software leaders — from fast-moving startups to established global names. • Qualify, size, and close opportunities, leveraging the company’s technical, commercial, and partnership resources to increase win rates and accelerate deal closure. • Bring the experience and judgment to prioritize opportunities with the greatest commercial potential. • Drive co-sell partnerships and customer deals from first contact through to close, owning the full cycle — across device and platform OEMs, systems integrators, and ISVs. • Operate as a standalone commercial engine inside a small,

We're transforming the grocery industry At Instacart , we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Instacart's mission is to create a world where everyone has access to the food they love and more time to enjoy it together. Online Grocery is the heart of that mission — the products millions of customers rely on every day and the team that builds them. We're looking for a Chief of Staff, Online Grocery to partner with the General Manager

Role Description As a Senior Client Platform Engineer on CorpFleet Engineering, you will own and improve Dropbox ’s Windows endpoint platform. You will bring deep Windows and Intune expertise, make patching and application delivery more reliable, and build automation that reduces recurring work for the team. This is a hands-on role combining Windows technical ownership with the development of a more code-managed endpoint platform. You will help evaluate and adopt FleetDM, osquery, infrastructure-as-code, and GitOps practices where they improve reliability, visibility, and maintainability. You will strengthen the current environment while building and validating the path forward—not assume that replacing a tool is the answer. You will work with CorpInfra, IAM, Security, and support teams to make practical technical decisions, lead multi-phase improvements, and clarify ownership. You will also mentor teammates through pairing, code review, and shared operational practices. This is an individual-contributor role, not a people-management position. Responsibilities Own endpoint reliability and lifecycle management. Improve provisioning, application delivery, updates, security configuration, and troubleshooting across the endpoint environment. Make patching predictable and safe. Strengthen update workflows through testing, controlled rollouts, and remediation. Make fleet health trustworthy and actionable. Improve reporting on device health, patching, and con

Role Description We are seeking a Senior FP&A Partner to help shape and accelerate growth across our core business. This highly visible role will serve as a strategic thought partner to Product leadership, using financial analysis, business insights, and structured problem-solving to influence both near-term priorities and long-term strategy. The ideal candidate combines strong financial acumen with a deep understanding of SaaS business models and growth drivers. They will translate complex data into clear insights, identify opportunities to improve business performance, and help leaders evaluate investments and strategic tradeoffs. Success in this role requires a self-starter who is comfortable navigating ambiguity, building structure where it does not yet exist, and collaborating across Product, Finance, Data Science, Marketing, and other cross-functional teams. This individual will also be expected to embrace AI-enabled ways of working, using modern tools to improve the speed, quality, and scalability of financial analysis and decision support. Responsibilities Serve as a strategic thought partner to Product leadership, helping shape short-term priorities and long-term direction for the core business Build driver-based financial models that connect product performance and customer behavior to revenue, ARR, retention, and profitability Evaluate growth initiatives, product investments, pricing strategies, and resource allocation decisions through rigorou

This posting is for an existing vacancy. At Counterpart Health, we are transforming healthcare and improving patient care with our innovative primary care tool, Counterpart Assistant. By supporting Primary Care Physicians (PCPs), we are able to deliver improved outcomes to our patients at a lower cost through early diagnosis and longitudinal care management of chronic conditions. We are looking for a Senior Software Developer with expertise in full-stack engineering. In this role, you will collaborate with our operators, clinicians, and product managers to build tools that drive real change in healthcare. You won't just write code to spec — you'll understand the business problem, engage with stakeholders, and shape the solution. As a Senior Software Developer, you will: Simplify the complexities of healthcare by building systems that enhance human efforts. Understand the business context behind what you build — why it matters, who it serves, and how it connects to outcomes. Exercise agency: make informed technical and product decisions on your own to advance outcomes. Take ownership of your work from problem understanding through delivery and measurement. Stay up-to-date with new tools and technologies to solve challenges and advance our goals. Adopt and evangelize AI both in your own work and in the solutions you build. Help define and maintain development practices that enable fast iteration while ensuring quality, including writing tests and documen

THE HEALTH INITIATIVE SENIOR DIRECTOR, HEALTH PLANS The Context It is well-established that 80% of a person’s health is determined by factors outside the doctor’s office — healthy food, safe housing and a decent income. Yet our healthcare system is built backwards, with more than 99% of US healthcare dollars spent on medical care alone. The amount of money going toward healthcare is huge — with public and private payers spending over $11B on healthcare every day. This is projected to grow 6% annually through the next decade. But what exactly do we get for all this healthcare spending? Right now, the US has some of the worst health outcomes across all high-income countries, including for preventable heart disease and obesity, which cost the system nearly $500B each year. This is inefficient and leaves people behind, especially low-income children and families. Imagine a system designed to pay for health, not simply healthcare. What if it invested dollars more efficiently and effectively to pay for access to nutritious food or safe housing as key levers to prevent and manage disease and lower healthcare costs? The result would be a win-win-win: Children and adults would have better access to healthy food and safe housing and, as a result, have better health outcomes. When healthier patients use less care, the government saves money – and insurance companies’ revenues increase – incentivizing both to pay for these basics. The Health Initiative Approach & Impact to Date The H

Who We Are Join a team that puts its People First! First American 's Agency Division is dedicated to providing our policy-issuing agents with resources, services and underwriting guidance needed to achieve new levels of success. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com. What We Do The Title Coordinator works with multiple parties to coordinate the resolution and completion of the title process. Monitors and tracks the workflow from searcher and contractors. Coordinates multi-site project intake and transaction management. Reviews and validates the accuracy of data contained within mortgage loan files. Verifies file completeness, obtains outstanding title documents, and approves completed files. Performs special projects. Assists with title production support servic

Job Description: The Sr. Staff Data Engineer provides architectural leadership across multiple data domains and drives the design of enterprise-scale data platforms supporting analytics and AI/ML systems. This role defines standards, influences strategy, and leads large cross-functional initiatives. Define and drive architecture standards for data lakehouse, streaming, and batch processing systems. Lead cross-team design and delivery of complex data platform initiatives. Establish best practices for data modeling, pipeline orchestration, and platform scalability. Serve as technical escalation point for high-complexity data challenges. Drive platform reliability, cost optimization, and operational excellence. Partner with security, compliance, and governance teams to ensure regulatory adherence. Mentor senior engineers and shape engineering best practices across teams. Evaluate emerging technologies and recommend strategic adoption. Perform other duties that support the overall objective of the position. Education Required: Bachelor’s degree in Computer Science, Data Science, Artificial Intelligence, or a related field. Or, any combination of education and experience which would provide the required qualifications for the position. Experience Required: 12+ years of experience designing and scaling enterprise data platforms, including demonstrated leadership of cross-team initiatives. Knowledge, Skills & Abilities: Knowledge of: Enterprise data platform architecture. Stream

At Mitel , you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience. Please take a moment to look over this opportunity and if interested, feel free to send us your application. If this is not the right opportunity for you, you can also sign up for Job Alerts by creating an account. This will give you a profile that you can use for all future applications, and you will be notified whenever a new position that matches your criteria becomes available. Overview: Mitel is seeking a Senior SAP Basis Administrator to join its IT team, supporting the stability and performance of complex SAP landscapes Responsibilities: As a Senior SAP Basis Administrator, you’ll oversee complex SAP landscapes, lead technical projects, and ensure long‑term system stability through advanced monitoring and proactive maintenance. You’ll collaborate with cross‑functional teams, mentor junior colleagues, and shape best practices through clear documentation and high standards for performance and security. Lead SAP BASIS initiatives—including installations, upgrades, and migrations—ensuring smooth transitions with minimal disruption Provide advanced operational support through monitoring, performance tuning, authorization management, and efficient incident resolution Support key SAP systems s

About us Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor . Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. About the Healthcare team Our healthcare agents already reach over 50% of U.S. families. We partner with leading health plans, providers, and healthcare platforms to deliver AI agents that handle some of the most sensitive and high stakes

About Us At TeamSnap , we believe when the world connects through sports; the world becomes better. TeamSnap is a sports and communication platform dedicated to taking the work out of play in youth sports. We also believe our jobs should excite us, our teammates should support us and our bosses should inspire us. We empower our people to bring big ideas and tiny egos, landing us on Outside Magazine’s list of “ Best Places to Work" and Built In’s “ 100 Best Remote-First Places to Work." TeamSnap is seeking a Staff Software Engineer (Android) to lead advertising on our next-generation Android app. You'll set the technical direction for how ads come to life in the app: designing a scalable, privacy-conscious ad platform and building ad experiences that feel native to how families use TeamSnap. Along the way, you'll help shape the architecture of a modern Kotlin and Jetpack Compose app used by millions. We’re looking for critical thinkers who are excited to jump in and make an impact! We're looking for people with big ideas and tiny egos. No matter what your “job” is, you’re welcome to suggest better ways of doing anything. Our team values collaboration in a remote culture, so we regularly participate in pair sessions and virtual team swarms to stay connected and improve the team and company. What You'll Do: Architect and evolve TeamSnap's Android ad platform as a reusable, well-tested layer the whole app can build on Deliver display, native and video ad

At ClickUp , we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. We're looking for a Senior Technical Account Manager - Customer Success to act as a strategic partner and trusted advisor to our customers, blending strong relationship management with a deep understanding of ClickUp’s platform and capabilities. This role sits at the intersection of customer success, solution strategy, and technical enablement, supporting long-term growth, adoption, and measurable business outcomes. Senior Technical Account Manager - Customer Success at ClickUp lead with a customer-first mindset, developing success plans, guiding onboarding and adoption, and ensuring stakeholders see continuous value throughout their lifecycle. While you’ll support technical initiatives like process optimization, workflow design, and AI enablement, you’ll also own the overall health, engagement, and strategic direction of your accounts. You’ll work cross-functionally with Sales, Product, and Support to align efforts and ensure each customer’s success story is long-term, scalable, and impactful. Senior Technical Account Manager - Customer Success at ClickUp are responsible for delivering measurable va

We are knowmad mood! We are a leading digital transformation company, constantly evolving and at the forefront of technology. We were born to drive real change through innovation and sustainable development, with the mission of bringing value to clients and boosting our talent. Composed of over 3,000 creative, digital, and innovative people connected by a purpose and capable of generating connections with people worldwide. A responsible, flexible team with a high capacity to adapt to the needs of our clients and the market, while providing value, vision, creativity, expertise, professionalism, and a passion for technology in every project. The values that steer our course and guide us towards excellence are collaboration, innovation, commitment, fun, and trust. What do we value? Experience leading teams as well as experience in: - Java 21 or higher. - Mastery of Spring ecosystem frameworks: Spring Boot, Spring Data. - Hexagonal Architecture, Microservices architecture. - Experience designing APIs under an API First approach (OpenAPI / Swagger). - Design patterns, SOLID and Clean Code principles, and Domain-Driven Design (DDD) and TDD principles. - Apache Kafka and messaging systems like ActiveMQ. - Event-driven architectures and queue management, partitioning, consumption, retries, etc. - Relational databases (MariaDB or others) and NoSQL databases (MongoDB). - Optimization of c...

This is a remote position. As the Senior Graphic Designer at Avail, you will be responsible for driving the visual identity and creative execution of our brand in the Web3 ecosystem. You will create engaging visuals that resonate with crypto-native communities across channels. You’ll have a deep understanding of unique designs for web3 on CT, while understanding and incorporating emerging trends in design, memes, and crypto culture. This role requires fast and iterative execution, an understanding of creative workflows, and the ability to think organizationally while managing creative assets for both internal and external teams. 1. Visual Identity & Brand Strategy Work with the CMO to evolve Avail’s visual identity, ensuring it aligns with the fast-paced, innovative nature of the Web3 ecosystem. Create visually compelling graphics for websites, social media, event materials, and marketing campaigns that reflect Avail's mission and resonate with crypto-native audiences. Ensure all relevant design adheres to brand guidelines, while still leaving room for controlled experiments and exploration 2. Design for Crypto-Native Platforms Craft highly engaging visuals and designs optimized for platforms like Twitter, Discord, Telegram, and more, with a strong focus on what resonates within Crypto Twitter (CT). Understand and create content that fits the degen and meme culture of Web3, while maintaining brand integrity. 3. Trend Awareness & Fast Execution Stay ahead of new design

Job Description: DataRobot delivers AI that maximizes impact and minimizes business risk. Our platform and applications integrate into core business processes so teams can develop, deliver, and govern AI at scale. DataRobot empowers practitioners to deliver predictive and generative AI, and enables leaders to secure their AI assets. Organizations worldwide rely on DataRobot for AI that makes sense for their business — today and in the future. As an AI Engineer on our Professional Services team, you will be at the forefront of the AI revolution, working directly with our most strategic customers. You'll be a trusted advisor and hands-on builder, translating complex business challenges into cutting-edge AI solutions that deliver tangible business value. This is a unique opportunity to design, build, and deploy a wide range of applications⸺from powerful predictive models to sophisticated Generative AI agents and chatbots. If you thrive on solving real-world problems and want to work with the latest in AI technology, this role is for you. Key Responsibilities: Partner with Customers: Collaborate closely with customer stakeholders to understand their business goals, identify high-impact use cases, and define technical requirements for AI solutions. Build & Deploy AI Solutions: Design, develop, and deploy end-to-end AI solutions using the DataRobot platform and open-source tools. This includes: Agentic AI: Developing and deploying agents on DataRobot leveraging common framework

This is a remote position. Genesis Consulting has an immediate opportunity for experienced Product Owners with a true passion for professional growth and business transformation through lean-agile principles. Our clients are among the world's leading companies in various industries, and the candidate will be part of challenging projects to build and support technical solutions for their needs. Join our team and be an agent of business result facilitation through the concepts of Business Agility, Lean, Agile, Kanban, and SAFe. The Product Owner will work with agile teams to evolve product maturity and maximize value delivery within a Scaled Agile Framework (SAFe) environment. Duties and Responsibilities: Ensure the creation, refinement, and continuous prioritization of the agile team's Backlog in accordance with established DoR (Definition of Ready); Understand, contribute to, and influence the business aspects that comprise the product backlog; Interact with Product Managers, Business Owners, SMEs, and other Product Owners to develop Features and User Stories; Collaborate on drafting Features and writing User Stories, including acceptance criteria and requirement traceability; Analyze Features and User Stories with the Product Manager and other stakeholders to ensure they meet customer needs; Actively participate in agile team routines and ceremonies; facilitate discussions, provide clarification, refine user stories, and crit...

Job Summary: We believe in empowering our employees to think outside the box and meet challenges head-on because, at Sola, everyone is a leader. Our employees take personal responsibility for ensuring our merchants and vendor partners have the tools and guidance they need to be successful. If you are driven to help us create next-generation payment solutions, eager to effect change, and passionate about protecting the data our merchants trust us with, we want to talk to you! We are looking for a Sr. Security Analyst to join our DevSecOps team and own day-to-day security and compliance operations for our payment gateway and switch, including a PCI DSS 4.0.1 cardholder data environment. This hands-on role focuses on security log review, identity and access management, incident handling, and the documented execution of recurring PCI DSS and SOC 2 controls. As a senior member of the team, you will work independently, serve as the escalation point for security operations issues, and help strengthen our controls as the business grows. Duties and Responsibilities: Security Log Review: Complete daily security log reviews across Trend Micro/CrowdStrike, Feroot, Cognito, GuardDuty, databases, and firewalls. Retain ticket evidence of scope, results, coverage gaps, and linked incidents, and track exceptions through resolution. Compliance Control Execution: Own the assigned PCI DSS and SOC 2 control calendar. Complete recurring control tasks, retain audit evidence, track overdue actions,

Isos Technology is looking for an energetic and personable professional to join our team. The right candidate will be: A team player who effectively builds relationships both inside and outside the organization Dedicated to meeting the expectations and requirements of our clients and the Isos team A self-starter who values team input and is willing to give input for the betterment of the team In this position you will provide hands-on support and guidance to multiple clients on their use of the Atlassian tools so they can be more productive and successful. Responsibilities Administer the Atlassian products and assist clients with implementation to support their business processes Provide scheduled on-call support during off hours and respond to service outage incidents to meet contracted SLAs Participate in process improvement efforts across the team and organization to identify, develop, and deliver services and solutions leading to improved client satisfaction Acquire Atlassian certification by passing two Atlassian Certified Professional exams and maintain them by achieving additional Atlassian Pro Skills badges Provide support to the Sales team for proposals, renewals, and quarterly client business reviews with clients Contribute informative and engaging original marketing content related to the Atlassian ecosystem in the form of quarterly blog posts, white papers, and other materials as requested Requirements Experience 1+ years experience in a client service or help des

Join the Sleep Fitness Movement At Eight Sleep , we’re on a mission to fuel human potential through optimal sleep. As the world’s first sleep fitness company, we’re redefining what it means to be well-rested and building the most advanced hardware, software, and AI technology to make it possible. Our products power peak mental, physical, and emotional performance by transforming every night of sleep into a personalized, data-driven recovery experience. We are trusted by high performers, professional athletes, and health-conscious consumers in over 30 countries worldwide. Recognized as one of Fast Company's Most Innovative Companies in 2019, 2022, and 2023, and twice named to TIME's “Best Inventions of the Year.” We operate like a high-performance team: fast, focused, and motivated by impact. We don’t just ship; we iterate, refine, and obsess over the details that help our members sleep better and wake up stronger. Every role at Eight Sleep is a chance to create cutting-edge technology, collaborate with world-class talent, and help shape a future where sleep isn’t passive - it’s a powerful tool for living better. If you’re tired of the ordinary and driven to build at the edge of what’s possible, this is your moment. Join us and lead the movement that’s transforming how the world sleeps and what we’re all capable of when we wake up. High Standards. No Apologies. We operate with intensity because our mission demands it. At Eight Sleep, we bring the same mindset