(USA) Senior Manager, Learning and Development

Position Summary... What you'll do... Role summary: The Senior Manager, Learning and Development leads the design, implementation, and evaluation of comprehensive training programs that enhance organizational capability and performance. This role drives strategic learning initiatives by collaborating with stakeholders to identify needs, develop curricula, and ensure alignment with business objectives. Responsible for coaching and developing associates, managing performance standards, and fostering a culture of continuous improvement, the position supports operational excellence through data-driven decision-making and effective resource management. The role champions ethical practices and promotes a collaborative environment that advances both individual and organizational growth. About the team: The Learning and Development team plays a vital role in advancing leadership capabilities and enhancing manager effectiveness across the Sales organization. This team is responsible for designing, developing, and delivering comprehensive training programs, including curriculum and content creation, facilitation, and program management. By centralizing and standardizing leadership training, the team ensures consistent coaching standards and performance expectations. Their efforts create operational efficiencies, reduce training burdens on leaders, and establish a scalable, sustainable model that strengthens leadership pipelines and supports associate development and performance. What y