Client Value Executive - Financial Services, Contact Center Solutions

TransUnion 's Job Applicant Privacy Notice Personal Information We Collect Your Privacy Choices Team Overview The Client Value Executive - Financial Services, Contact Center Solutions role will act as the primary day-to-day client manager for an important set of Financial Services customers that leverage TransUnion ’s Contact Center solutions. The individual will primarily be accountable for protecting and retaining a large base of existing client revenue through ongoing collaboration with their clients and various internal departments to ensure overall client satisfaction and return on investment in Contact Center solutions. Additionally, the Client Value Executive (CVE) is expected to work closely with cross-functional internal teams to develop trusted, consultative, and mutually beneficial client relationships that lead to incremental upsell and cross-sell opportunities within their existing client base. This role will report directly to the Sales Director.This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management. Role Overview and Core Responsibilities Manage and grow a strategic portfolio of Financial Services clients, building strong relationships and supporting day-to-day client needs. Protect and retain existing revenue by understanding each client’s business priorities, challenges, and opportunities to deliver ongoing value. Identify growth opportunities within existing accounts, partnering with