Customer Service & Sales Support VA

Customer Service & Sales Support VA Employment Type: Full-Time Hours: 40 hours per week Employment Type: Full-Time Compensation & Benefits Total Compensation Package: ₱40,000 Basic Pay: ₱30,000 Meal Allowance: ₱3,000 Utility Allowance: ₱4,000 Perfect Attendance Bonus: ₱2,000 Night Differential: Ten percent (10%), as applicable Benefits: Government-mandated benefits and HMO coverage after one (1) year of employment Job Summary: We are looking for a highly organized, disciplined, and process-driven Customer Service & Sales Support Virtual Assistant to join our team. The ideal candidate will have a strong background in administrative support, exceptional communication skills, and a proven ability to engage with leads and clients through various channels. This role will involve primarily administrative tasks, social media engagement, lead generation, and also calls. Responsibilities: Engage with leads and current clients primarily through text, email, calls, and social media platforms, focusing on nurturing relationships and driving conversions. Handle a small percentage of inbound and outbound calls for lead follow-up and appointment confirmation. Conduct follow-up sequences and manage appointment confirmations to support lead conversion efforts. Log all interactions accurately within the CRM system to maintain seamless records. Support social media engagement by creating and managing posts, responding to comments, and increasing online presence. Maintain professiona