SOC Experience Lead

About RS Assurance & Advisory RS Assurance & Advisory (RSAA) helps organizations strengthen their security, compliance, and risk management programs. We work with businesses navigating complex regulatory and security requirements, helping them achieve and maintain compliance while building trust with their customers and partners. We are looking for a SOC Experience Lead to lead and enhance our SOC (System and Organization Controls) practice, with a focus on SOC 1 and SOC 2 engagements. This individual will play a key role in managing client relationships, overseeing engagement delivery, guiding clients through the audit readiness process, and ensuring high-quality service throughout the client experience. Key Responsibilities Client Experience & Engagement Management Own the end-to-end client experience across SOC 1 and SOC 2 engagements. Serve as the primary relationship manager and trusted advisor for assigned clients. Lead client onboarding, kickoff meetings, status updates, and ongoing communications. Establish clear expectations, timelines, deliverables, and responsibilities. Proactively identify client concerns, resolve issues, and maintain strong client relationships. Ensure clients receive a consistent, high-quality experience throughout their compliance journey. SOC Program & Compliance Oversight Guide clients through SOC 1 and SOC 2 readiness and compliance processes. Assist clients in understanding SOC requirements, Trust Services Criteria, and cont