Lightwell Security Technical Account Manager (Middleware) (m/f/d)

Job Summary The Security TAM for Lightwell serves as a trusted advisor and Subject Matter Expert on Lightwell, while collaborating with engineering and product teams to resolve technical issues. The Lightwell Security Technical Account Manager is the interface between our Lightwell customers and our engineering teams.. They are key in accelerating software development lifecycles and OS patching with Red Hat Consulting, mentoring customer teams on security best practices, contributing to knowledge bases, and building solution patterns. Please visit the Red Hat Lightwell page for more information. What will you do: Liaise with Red Hat Product Security, partners, and customer security and operations teams on security paradigms. Facilitate customer use of the Lightwell clearinghouse for triage, patching, and backporting. Provide best practices for consumption of Lightwell remediated libraries as part of our customer’s software development lifecycle alongside Red Hat Consulting. Develop customer engagement plans, maintain environment documentation, and respond to support requests. Partner with engineering, product management, and support teams to debug and resolve technical issues. Mentor customer teams on security best practices and contribute to the Red Hat knowledge base. Develop solution patterns to guide platform adoption and ensure long-term enterprise success. What you will bring: 10+ years of experience in a software development, security role, customer support,, engineeri