IT Support Engineer

Who Are Massive Rocket ? Massive Rocket is a rapidly scaling Braze and Snowflake agency on a mission to transform how digital marketing, product, and engineering teams connect. In just five years, we’ve grown at speed and are now gearing up for our next big milestone: hitting $100M in revenue. We build human experiences at scale, powered by cutting‑edge web, mobile, cloud, data, and AI technologies. If you’re excited by innovation, love solving complex challenges, and want to help shape the future of digital experiences, you’ll feel right at home here. Every role at Massive Rocket is entrepreneurial. The people who thrive here don’t just focus on their own remit — they understand the goals of the teams around them and actively contribute to the success of their colleagues, customers, and partners. We’re building a culture of ownership, collaboration, and growth, and we’re looking for people who want to make a real impact. Who Are We Looking to Add to Our Team? As a Platform Engineer at Massive Rocket , you’ll keep the cloud infrastructure, applications, and business systems we run on reliable, secure, and cost-efficient. This is a hands-on role that combines platform engineering, cloud administration, automation, and internal IT support. You’ll work closely with our IT team, balancing engineering projects with day-to-day operations — from managing AWS infrastructure and deploying applications to administering SaaS platforms and resolving support requests. You’ll also help dev