Admissions Quality & Performance Manager

At Colibri Group , culture is at the heart of everything we do. Our values Love, Joy, Boldness, Teamwork, and Curiosity guide how we work together, support our customers, and make a difference in the communities we serve. Colibri Group is a leader in online professional education, serving more than one million learners each year across a family of trusted education brands. Moreland University helps educators worldwide pursue teacher certification and advanced degrees through collaborative, technology-enabled learning. The admissions experience plays a critical role in helping prospective educators understand their options and take their next step with confidence. Come Build What’s Next We’re looking for an Admissions Quality & Performance Manager to make every prospective educator’s experience more helpful, consistent, and effective—from first inquiry through enrollment and program start. In this hands-on, cross-functional role, you’ll strengthen how admissions teams communicate with candidates, use AI-assisted conversation review and performance data to spot missed opportunities, and turn your findings into practical coaching and process improvements. Your work will support stronger enrollment conversion, fewer avoidable drop-offs, and an experience that reflects Moreland’s mission. We’re looking for someone who understands service-oriented admissions or consultative customer interactions and can connect the human side of an interaction with measurable outcomes. You shou