Global Account Director - Pharma SMM (UK, Virtual, EUROPE)

About Us: At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world’s most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward. Headquartered in Chicago, with locations in 60+ countries across the world, BCD M&E’s team of 2,000+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table. While we can’t guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something. See what life is about at BCD M&E at About the role: We are lookingfor a Global Account Director to join one of our client dedicated teams. In this role you will be directly accountable to achieve both client, and BCD M&E, goals related to: Global C&E SMM programme strategy, innovation & optimisation; client retention, contractual obligations, and customer ROI goals for the programme, financial performance, profitability, quality of service, preferred vendor performance, technology, e