Lien Resolution Strategist

Zipliens is a leading lien resolution company that specializes in streamlining the lien process for personal injury law firms. We are looking for proactive, results-driven individuals to join our dynamic team. Zipliens is improving how we handle Single Event lien resolution, building new workflows, tools, and reporting so we can keep delivering great outcomes for our customers as we grow. This role is part of a small, focused team that works directly with a select group of customers, and what we learn will help shape how we handle Single Event work across the company. As a Lien Resolution Strategist, you’ll own a caseload of Single Event medical lien files from intake through final resolution. You’ll set negotiation strategy, resolve complex liens across Medicare, Medicaid, ERISA, and provider claims, and partner closely with account management, agency management, and medical review to give customers a high-touch experience. You’ll also spend time testing new approaches, building playbooks, and helping shape the workflows and tools built around the work. This is a senior-level role for an experienced lien resolution professional who puts customers first, likes solving hard problems, and wants a hand in shaping how the work gets done. Requirements Responsibilities Lien Resolution & Negotiation Own a caseload of Single Event medical lien files for a select group of customers, from intake through final resolution, across lien types including Medicare/MSP, Medicaid, ERISA/sel