Business Operations Expert - Remote

Job Title: Business Operations Expert Role Type: Contractor Location: Remote, Global Job Summary We are seeking experienced Business Operations Experts to contribute to an AI training project by designing realistic, multi-step operational tasks with objective grading criteria. The role involves transforming real-world business workflows into structured benchmark tasks that evaluate AI systems' reasoning, accuracy, and practical decision-making. Prior AI experience is not required. Key Responsibilities Design multi-step tasks based on real business operations, including reporting, process design, and workflow management. Develop clear instructions and objective grading criteria to ensure consistent evaluation. Create tasks that require operational judgment, analytical thinking, and accurate interpretation of reference materials. Prepare supporting materials, including spreadsheets, system exports, process documentation, and operational reports. Identify ambiguous or ungradable tasks and refine them before submission. Deliver high-quality, approved tasks within project deadlines. Preferred Qualifications At least 5 years of hands-on experience in business operations, operations reporting, process design, or workflow management. Experience developing or applying structured standards, including SOPs, QA checklists, process documentation, service-level definitions, or training assessments. Strong Excel skills and the ability to analyze information across multiple documents. Strong