Console Attendant

Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you’ll find other important information about this position. Answers a wide range of calls from the hospital’s main telephone line, interprets where the call needs to be directed, and transfers the call to the appropriate area. Performs multiple functions related to paging services including paging physicians, and rolling pagers. Make’s same-day changes to the On Call schedule as a backup to the department schedulers. MINIMUM QUALIFICATIONS : EDUCATION, CERTIFICATION, AND/OR LICENSURE: 1. High School diploma or equivalent PREFERRED QUALIFICATIONS : EXPERIENCE: 1. One (1) year customer service experience, or console attendant experience 2. Experience in a medical office setting CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned. 1. Answered attendant console within three rings, in a courteous manner, 100% of the time, identifying the Hospital and attendant services. 2. Ability to think quickly and clearly to analyze and respond to calls. 3. Work with all levels of the organization and public. 4. Continually assist callers, in any p