Account Manager

This is a remote position. Our client is looking for a proactive and relationship-driven Account Manager with at least 2 years of professional experience to strengthen client partnerships, oversee account performance, and ensure an exceptional customer experience. They operate in the staffing and recruitment industry, connecting businesses with skilled professionals across Latin America. In recent years, they have expanded their client partnerships and demonstrated success in helping companies build efficient, long-term remote teams. The ideal candidate is an organized, resourceful communicator who enjoys building relationships, addressing client needs, and coordinating with internal teams. This person takes ownership of their accounts, anticipates potential challenges, and consistently looks for ways to improve client satisfaction. Responsibilities Manage and nurture relationships with assigned clients, serving as their primary point of contact. Maintain consistent communication with clients to understand their expectations, priorities, and evolving business needs. Monitor client satisfaction and account performance to ensure a positive experience throughout the partnership. Conduct regular client check-ins, provide updates, and proactively identify concerns or opportunities for improvement. Coordinate with recruitment, HR, and operations teams to address client requests and ensure efficient service delivery. Support the onboarding and integration of new clients, helping est