Education & Development Specialist - Remote, Select States

Have you worked as a Teacher? We are looking for you!! Working Solutions is seeking full-time Instructors, who will work virtually from the comfort of their home offices, delivering the online instruction we provide to our independent contractor PROs just before they begin working on one of our virtual call center client programs. ** To qualify for employee positions, candidates must be legal residents of one of the following states: AR, AZ, FL, IN, IA, MI, NC, NE, OH, TN, TX. Description Design class curriculum and thoroughly prepare Working Solutions Pros for quality project work, to contribute to the growth and success of Working Solutions . This position reports to the Director of Agent Development. Complete research and/or training necessary to thoroughly understand the client’s business and project requirements. Meet with clients to determine preparation needs. Review and modify project documentation provided by client to fit virtual preparation methods and time-frames. Develop virtual preparation materials based on this documentation, with guidance from Director of Agent Development. Prepare assigned agents to competently complete projects, including testing and providing specific project/client information as well as general Working Solutions procedural information. Assist Contract Instructors with delivery of project preparation information for large and/or ongoing projects. Assist with agent scheduling when first starting new projects to ensure better retention of i