Customer Success Manager (German speaking)

➡ ️ About the role Successful businesses think globally – but complex compliance challenges create significant barriers to global operations, forcing teams to spend vast amounts of time, money, and energy on administration instead of strategic priorities. Traditional compliance approaches are too slow, vague, and expensive for modern business dynamics. That's why we've built the platform that automates compliance and duty of care for business travel, workations, and international assignments. Our vision: A world where global business knows no borders – where compliance is effortless, so growth has no limits. Your role in this mission: We're seeking an experienced Customer Success Manager to own and grow relationships with our customers across the DACH market, helping them unlock the full value of WorkFlex while driving retention and expansion. 🎯 What you will do Trusted Advisor: Serve as a trusted advisor, guiding customers through onboarding and nurturing strong relationships. Customer Engagement: Develop and maintain strong, trusted relationships with customers across the DACH region, ensuring high adoption and satisfaction. Retention & Growth: Proactively identify opportunities for upselling and cross-selling, working closely with sales and product teams to drive customer growth. Project Management: Lead and manage ongoing projects, ensuring timelines and goals are met. Partner with Account Manager and Sales to manage Expansion and Renewals. Communication & Follow