Senior Market Research Consultant

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development. Job Summary This position is responsible for functioning as an internal consultant and program manager in a broad range of marketing, strategy, product development, customer loyalty, internal operations, and business development initiatives; working with leadership, project staff, and inter-departmental staff/management teams to define objectives and identify key issues for each assignment. The role requires expertise in identifying performance gaps, operational inefficiencies, and opportunities for improvement through analysis of member experience, quality, market research, and performance data. Additionally, the incumbent must possess the ability to interpret and translate data from dashboards, surveys, Excel, Tableau, and other reporting tools into actionable business recommendations that drive strategic decision-making and performance improvement initiatives. Required Job Qualifications Bachelor’s degree AND 6 years marketing research, consulting, or planning experience OR 10 years marketing research, consulting, or planning experience. Knowledge of financial and statistical analysis and interpretation, survey design, market segmentation analysis, consumer research, an