Customer Service Representative (Annual Report Services) – R0060057

Customer Service Representative (Annual Report Services) – R0060057 About the Role : This position is responsible for the ongoing management of clients’ annual reports portfolios. This role will be required to work closely with state departments. This position also assists with other ongoing compliance filings in a data-entry oriented system. This position requires exceptional attention to detail, precise response times, and high-volume data and task organization. The representative will be expected to become familiar with numerous of types of reports, compliance requirements, and issuing agencies, and is also responsible for research and database upkeep. Must be legally authorized to work in the United States without employer sponsorship, now or in the future. Shift Hours: Preferred Shift (9a-6p CST) Flexible Must be legally authorized to work in the United States without employer sponsorship, now or in the future. Preferred Job Qualifications (1 yr+ minimum in role with similar skills/responsibilities plus 1 yr+ similar background/industry): • Must be a positive team player and be able to effectively communicate with colleagues and clients. • You are required to multi-task, accept directions well, possess a strong attention to detail and manage your time wisely. • Intermediate Problem-Solving: Can handle moderately complex issues effectively. Strong critical thinking and problem-solving skills are required. • Organizational Skills: Manages time and tasks efficiently. • Adva