Account & Relationship Management Executive
Full-time
US
Oct 30, 2026
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About the Role
Permanent remote role with limited travel. Candidate can be located anywhere in the U.S, preferred candidate will be located in EST. Uncapped earning potential. The Strategic Account Manager is responsible for driving revenue growth and customer retention across a defined territory of academic, medical, research, and healthcare institutions. This role manages a portfolio of large accounts while developing new business opportunities through a consultative sales approach. The successful candidate will build trusted relationships with library leaders, faculty, researchers, clinicians, administrators, and executive stakeholders to understand organizational priorities and align Ovid's portfolio of evidence-based information solutions, workflow tools, and research resources to their needs. This role requires strategic account planning, executive-level communication, and the ability to navigate complex, multi-stakeholder sales cycles. Key Responsibilities Develop deep expertise in Ovid's portfolio of clinical, research, educational, and workflow solutions. Create and execute strategic territory and account plans that support revenue growth, retention, and customer expansion objectives. Manage a portfolio of large academic, healthcare, and research accounts, serving as a trusted advisor to key stakeholders and decision-makers. Build and maintain executive-level relationships with library directors, deans, academic leadership, researchers, clinicians, procurement teams, and other inst