Medical Virtual Assistant - Primary Care & Patient Coordination

Job Title: Medical Virtual Assistant – Primary Care & Patient Coordination Position Type: Full-Time Work Hours: 8:00 AM – 4:30 PM Eastern Time Work Days: Monday – Friday Salary: $5–$6 per hour, depending on experience for Spanish-Bilingual: $6-$8/hr (depending on exp) Workplace: Remote Preferred Candidate Location: Philippines, LatAm About the Role Our Client is looking for an experienced, dependable, and highly organized Medical Virtual Assistant to support a busy, established primary care practice serving a large population of returning patients. The practice provides comprehensive primary care services through in-office consultations and telemedicine appointments, serving approximately 35 patients daily. You will work closely with the physician and in-office medical assistants to ensure smooth patient communication, accurate scheduling, and efficient administrative operations. The ideal candidate has previous experience in family medicine or primary care , excellent English communication skills, and a strong understanding of medical terminology, insurance verification, and prior authorizations. They are especially interested in someone seeking a stable, long-term opportunity who can work independently, minimize the need for extensive training, and provide a consistently positive patient experience. Key Responsibilities 1. Patient Communication & Phone Management (Top Priority) Answer and manage incoming patient calls during business hours. Handle patient inquiries