Bilingual Medical Insurance & Patient Care Coordinator

Job Title: - Bilingual Medical Insurance & Patient Care Coordinator [KH - LPS] Position type: Part-Time Working hours: Tuesday - 09:00 AM to 03:00 PM Wednesday 09:45 AM - 06:45 PM Thursday- 09:00 AM to 03:00 PM Central Daylight Time Salary rate: $6-$7 Key Responsibilities: Manage insurance prior authorizations from submission through approval, including tracking, follow-ups, and complex reconstructive cases. Verify insurance eligibility, out-of-network benefits, procedure codes, and coverage requirements to support accurate patient and billing workflows. Manage appointment scheduling and ModMed tasks, ensuring accurate documentation and timely follow-up. Provide virtual scribing support during patient exams, including video-based assistance when required. Handle rollover calls, patient inquiries, insurance-related concerns, and other patient communications professionally and compassionately. Manage incoming lead calls, qualify prospective patients, and convert appropriate inquiries into scheduled appointments. Provide targeted front-office and virtual receptionist backup, including scheduling support and appropriate routing of post-procedure questions and concerns. Provide light sales support by discussing relevant aesthetic services, skincare products, HydraFacial, Fem Power, wellness services, and other practice offerings. Identify appropriate opportunities to increase appointment bookings and support practice revenue while maintaining a patient-centered approach. Colla