Part Time Insurance Virtual Assistant | 21233

Please whitelist the domains "lever.co" and "hire.lever.co" with your email provider to make sure you get our emails. Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully! Part-Time Insurance Virtual Assistant Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot. And we're looking for a Part-Time Insurance Virtual Assistant to start immediately! Duties and Responsibilities include but are not limited to: Client Communication & Service Support Monitor and triage shared client emails, phone calls, and service requests. Respond to routine client questions using the agency's approved procedures and escalation rules. Collect information and documentation required for policy-service requests. Follow up with clients, carriers, and underwriters regarding missing information and pending requests. Provide agency-wide administrative coverage when any broker is traveling or unavailable. Policy Processing & Administration Process certificates of insurance through the agency's established workflow. Support endorsements, policy changes, renewals, and related documentat