Community Management Associate

The Wikimedia Foundation is seeking a Community Management Associate to engage online communities, help refine our brand voice, and build a vibrant, Gen Z-focused social media presence for Wikipedia and the Wikimedia Foundation . Sitting on the Social Team within External Communications, you will bring energy and creativity to how we show up across platforms. From writing engaging comment copy and jumping on real-time cultural moments to surfacing stories from our global volunteer community, you will help connect Wikipedia with next-generation internet audiences. This is a fast-moving, hands-on role perfect for someone who lives on social media, loves online culture, and is eager to test and learn. Preferred working time zones are UTC -8 to UTC -5 (Mexico, Columbia, Canada and United States) Ideally You Are: A Digital Culture Native: Plugged into emerging trends and short-form video culture (TikTok, Instagram Reels, YouTube Shorts) with a natural feel for Gen Z engagement. A Strong Communicator: Experienced in writing social comment copy and adapting brand tone across different platforms. An Organized Framework Builder: Eager to help draft clear community playbooks, response protocols, and engagement guidelines. A Community Connector: Excited to interact directly with followers and surface stories from our global volunteer network. A Data-Aware Learner: Comfortable reviewing basic analytics and social listening insights to refine engagement tactics. Key Responsibilities Commu