Sr. Accounts Receivable Specialist

About the Team/Role A Senior Accounts Receivable Specialist is responsible for verifying and posting routine and complex payments received from customers in an accurate and timely manner. This involves working with a variety of financial institutions and posting systems. They may process adjustments, refunds, or perform account reconciliations. Must be able to work the following shift : Monday-Friday: 10:00am - 7:00pm ET How you'll make an impact Ensures that payments received from customers are applied accurately and promptly to accounts, based on SLOs. Processes and records all payment types, including ACH, wires, and lockbox activity. Reconciles payment discrepancies by working closely with Receivables, Customer Service, and other internal stakeholders to ensure that issues with customer postings or misapplied payments are resolved promptly with no customer disruption. Responsible for processing adjustments, write-offs, and refunds. Performs research on various accounting processes, including reconciling discrepancies in bank accounts against system data. Supports the Team Leader with creating, maintaining, and executing processes and procedures that incorporate controls to mitigate financial risk while emphasizing efficiency, timeliness, and accuracy of transactions. Monitors shared inboxes to research inquiries and communicate findings to internal teams, ensuring all correspondence meets established turnaround times. Proactively identify and embrace opportunities to inte