Global Account Manager
Full-time
Worldwide
Oct 17, 2026
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About the Role
Why WestJet: Since our story took off in 1996, WestJet has strived to enrich the lives of everyone in our world; a career with us is no exception. We’re proud to be one of Canada’s most admired and respected corporate cultures and continuously aim for the highest standards of service and success. Join us, this is where your career story takes off. Reporting to the Manager, Agency & Specialty Sales, the Global Account Manager leads air sales efforts to maximize revenue and drive market share growth within a portfolio of online travel agencies (OTAs). Key responsibilities include customer relationship management, contract negotiation, business planning, and data analysis to set optimal program goals and ensure revenue and market share targets are met. This role blends traditional consultative account management with a strong emphasis on developing and executing strategic marketing plans. The Global Account Manager fosters a team-selling environment, collaborating with and regularly updating multiple internal and external stakeholders. Key deliverables include: Manage revenue, market share growth, and retention within an assigned portfolio of Online Travel Agencies (OTAs) Develop, execute, and continuously analyze strategic marketing plans with defined KPIs aligned to WestJet's strategic pillars Qualify and contract new partnerships that align with WestJet's strategic pillars Establish and develop relationships within a defined portfolio Prepare and deliver proposals and pre