Junior Control Desk Analyst (CX) - Affirmative Position for People with Disabilities

Your well-being, our mission. Join a company that makes the world healthier. GET TO KNOW US We are revolutionizing corporate well-being. Our platform connects employees worldwide with the best partners in physical exercise, mindfulness, therapy, nutrition, and sleep routines – all in a single subscription. Based in New York with teams in Europe, North America, and South America, our mission is to make every company a well-being company. We believe that work should be rewarding, inspiring, and balanced. Here, you will find a team that values well-being, collaboration, and diverse perspectives, in a place where passion and creativity push boundaries to create real impact. Your contributions will help build a healthier world for you and millions of people globally. THE OPPORTUNITY We are hiring a Junior Control Desk Analyst (CX) in a 100% affirmative position for People with Disabilities to join our Global CX team in Brazil to work remotely! Our Global CX team is the heart of the experience for our members, partners, and corporate clients worldwide. We are looking for a Junior CX WFM Intraday Analyst (Control Desk) to work directly in real-time monitoring, balancing, and management of our customer service operations. In this role, you will not just be someone tracking breaks or dashboards: you will act on the front lines with real autonomy.