Part-Time Collection Analyst

At We are Tims we look for the best talent in Latin America to provide services to our clients in Spain. We are looking for an administrative back-office profile for collection management: This profile requires administrative management, verifiable call center experience, and knowledge of the Office suite. More details of the collection manager's function: Monday to Friday from 11:00 am to 3:00 pm Venezuela Main objectives: Ensure immediate contact with all clients to whom an invoice has been issued for payment as well as their follow-up for the collection of those invoices. Speed up payments from clients. Early identification of incidents or non-conformities that prevent the collection of those invoices. Tasks: Daily calls regarding payment invoices issued the previous day. Reinforcement with email sending. Follow-up with clients every 2-3 days via both call and email. Urge payment of the invoice, reminding them of accepted payment methods (transfer, direct debit, or bank card). After a period without the client making the payment effective (e.g., 10 working days), without a serious incident on record, prepare a file for the collection agency where the debt will be pursued both amicably and legally. Identify if the client expresses any opposition to payment due to a serious incident in their installation, differentiating between serious incidents that block payment and minor non-blocking incidents