Account Director

Position Summary: The Account Director will serve as a strategic leader, managing key client and Rosie relationships and ensuring the successful delivery of marketing talent and marketing/creative services. This role demands a blend of strategic thinking, exceptional communication skills, and the ability to juggle multiple priorities to achieve outstanding client outcomes. Key Responsibilities: Client and Rosie Advocacy: Serve as the primary day-to-day contact for assigned clients, ensuring open communication and trust. Conduct regular client status meetings to review progress, address concerns, and discuss new opportunities. Support implementation and maintain the processes and systems needed to manage complex client partnerships—coordinating multiple Rosies, timelines, scopes, and account details with clarity and consistency. Act as the primary point of contact and partner for working Rosies on assigned projects, including coaching and performance feedback. Represent the client’s needs internally, ensuring deliverables (projects or talent) align with their goals and vision. Act as the key liaison between clients and internal teams, ensuring feedback is translated into actionable insights and deliverables aligned with the client’s vision. Ensure campaigns and deliverables consistently meet or exceed client expectations. Foster a strong Rosie community across active engagements—creating connection, shared best practices, and ongoing touchpoints that drive satisfaction and ret