Intake Specialist I

About Walker Advertising Since 1984, Walker Advertising has bridged the gap between a law firm's need to grow and an underserved community's need for trustworthy legal services. Our teams lead with empathy and without ego to serve others through integrity and trust. We dare to think differently and work to consistently raise the bar, creating a workplace environment based on respect. We believe that our employees are not just numbers; they are people. People with families and lives outside of work. We understand that a career is just one piece of the puzzle that makes people successful, happy individuals. That's why as we grow our teams, we focus on the whole person. About the role Walker Advertising is seeking an enthusiastic and customer-focused Intake Specialist I to join our Contact Center team. This role is ideal for individuals passionate about helping others and building strong client relationships. You will assist potential clients by understanding their needs, providing information about our attorney network, and ensuring a smooth intake process. As an Intake Specialist I, you will join a collaborative team focused on delivering exceptional results while fostering a supportive and inclusive workplace. What you'll do Client Intake: Obtain appropriate and pertinent information from the potential clients (PC); encourage the PC to sign legal agreements if the lead meets criteria. Follow-Up: If lead meets criteria, offers agreement to the PC. Assists the PC with the elect