Direct Sales Program Manager

Direct Sales Program Manager Department: Direct Sales Reports To: Director of Direct Sales Location: Remote FLSA Status: Exempt Compensation: TBD Base Salary + Performance-Based Commission/Incentive (Target OTE: TBD) Position Summary The Direct Sales Program Manager is responsible for the coordination, execution, and continuous improvement of programs and initiatives supporting the Direct Sales Channel. This role helps ensure Direct-to-Door (D2D), reseller, Multi-Dwelling Unit (MDU), EMA/NEMA, and other direct sales initiatives are effectively implemented, measured, and supported across the organization. The Program Manager serves as a key operational resource for the Direct Sales organization, working closely with the Director of Direct Sales and cross-functional teams to coordinate market initiatives, improve processes, track performance, manage program requirements, and resolve operational barriers impacting sales execution and the customer experience. This role partners with Sales, Operations, Marketing, Construction, Customer Care, Finance, and billing to ensure Direct Sales programs are aligned, scalable, measurable, and positioned to support customer acquisition and revenue growth. Essential Duties and Responsibilities Direct Sales Program Management Coordinate the planning, implementation, and ongoing management of Direct Sales programs and initiatives. Support D2D, D2D resellers, MDU, EMA/NEMA, and other customer acquisition programs within the Direct Sales Channel.