Adobe Journey Optimizer (AJO) Developer
Full-time
India
Oct 22, 2026
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About the Role
Summary We are seeking a seasoned Adobe Journey Optimizer (AJO) Developer to lead the design, implementation, and optimization of sophisticated omnichannel customer engagement strategies. In this pivotal role, you will architect and orchestrate complex customer journeys, leveraging event-based triggers and dynamic conditions to drive personalized interactions. Your expertise will be instrumental in enhancing campaign performance, resolving technical challenges, and ensuring seamless testing and deployment processes across our digital ecosystem. Responsibilities Design and build robust customer journeys within the Adobe Journey Optimizer platform to facilitate seamless cross-channel engagement. Configure and manage event-based triggers and conditional logic to personalize user experiences in real-time. Execute comprehensive testing protocols and oversee the deployment of campaigns to ensure stability and accuracy. Diagnose and troubleshoot technical issues related to campaign performance and journey execution. Continuously optimize campaign strategies to improve engagement metrics and conversion rates. Collaborate with cross-functional teams to align technical solutions with broader business objectives. Requirements Requirements: Minimum of 6 years of professional experience in IT services, with a strong focus on digital marketing technologies. Proven hands-on expertise in developing and customizing Adobe Journey Optimizer solutions. Deep understanding of omnichannel customer