Marketing and Community Specialist

Position Overview The Marketing & Community Specialist will support Volcora ’s day-to-day marketing activities across email, social media, partner communications, online communities, events, and digital content. This is a hands-on role for someone who enjoys writing, creating content, interacting with people online, and turning ideas into completed campaigns. The ideal candidate is organized, proactive, comfortable learning technical products, and able to communicate naturally in professional English. This role is well suited for a recent graduate or early-career marketer who wants broad experience in B2B marketing, channel marketing, social media, email marketing, community management, and the retail technology industry. Key Responsibilities Email Marketing Create and schedule partner newsletters, product announcements, promotional campaigns, event invitations, and follow-up emails. Maintain and segment contact lists based on partner type, customer type, interests, and engagement. Assist with email automation, lead-nurturing campaigns, and partner onboarding communications. Monitor email performance, including open rates, click rates, responses, and conversions. Test subject lines, messaging, calls to action, and email layouts. Coordinate with the sales team to ensure email campaigns support current business priorities. Social Media Marketing Manage Volcora ’s company presence on LinkedIn and other relevant social platforms. Develop and maintain a consistent social media