Talent Pool: Customer Service Representative | Metro Manila

Are you looking for home-based work as a Customer Service Representative for overseas clients? Do you have excellent communication skills, a passion for helping people, and the drive to deliver outstanding customer experiences from the comfort of your home? Join our VirtualStaff365 Talent Pool today. About Us VirtualStaff365 connects talented design professionals in the Philippines with growing international clients. We build long-lasting remote careers guided by our core values of respect, integrity, well-being, generosity, and excellence. What Our Clients Offer Collaborative creative environments that value your unique visual ideas and design perspective. Opportunities to work with top-tier tools, modern creative software, and asset libraries. Supportive, passionate marketing and design teams where you can collaborate with creative leads and expand your skills. Diverse project scopes, ranging from brand identities and social media campaigns to high-converting web visuals and dynamic video content. Requirements We are searching for a professional, empathetic Customer Service Representative who possesses: Minimum of 2 years of proven experience in a customer service, call center, or remote support role. Proven hands-on experience handling omni-channel support environments across voice (inbound/outbound), live chat, and email/ticketing channels. Demonstrated track record of meeting or exceeding performance metrics, including CSAT, QA scores, and ticket volume. Intermediate pro