Microsoft Dynamics 365 Support & Development Consultant

Are you passionate about Microsoft technologies and looking to develop your career within a leading Microsoft Partner? We’re looking for a Microsoft Dynamics 365 Support & Development Consultant to join our growing Microsoft capability. You’ll work with mid-market and enterprise customers across a range of sectors, delivering and supporting solutions across Microsoft Dynamics 365 and the Power Platform . This is a varied role combining development, application support and customer engagement . You’ll be involved throughout the solution lifecycle, from understanding requirements and designing solutions through to development, implementation, upgrades, migrations and ongoing support. You Will: Design, develop, configure and support Microsoft Dynamics 365/CRM solutions . Develop Plugins, Custom Workflow Activities and integrations using C#/.NET . Configure and extend Dynamics 365 using both custom development and out-of-the-box capabilities. Build and support solutions using Microsoft Power Platform and Power Automate . Troubleshoot and resolve complex Dynamics 365 application and integration issues. Support Dynamics 365 upgrades, migrations and releases . Work directly with customers to understand business and technical requirements. Translate requirements into clearly defined technical tasks, solutions and deliverables . Manage application incidents, requests and escalations within agreed SLAs . Work within ITIL-aligned service management and managed-services processes . P