Program Manager

DEPARTMENT: Claims ROLE: Liability Program Manager COMPANY: Carl Warren & Company, a Venbrook Company COMPANY OVERVIEW: Carl Warren & Company, a Venbrook Company, is a nationwide Third-Party Administrator (TPA) with deep roots in property and casualty claims, litigation management, and risk consulting. Since 1944, we’ve built our reputation by delivering trusted claims handling for both public and private sector clients. At Carl Warren, we value relationships. We focus on service, accountability, and measurable results. We offer: 401k with company match Medical, dental, vision, life, and disability insurance Paid Time Off (PTO) Paid holidays and sick leave Career development support Work-life balance and flexibility JOB SUMMARY: The Liability Program Manager is responsible for handling complex liability claims involving high dollar exposure, litigation, and coverage analysis. This role involves full life-cycle claims management, vendor oversight, legal coordination, and direct reporting to internal and external stakeholders. You will manage strategy, lead execution, and ensure high-quality outcomes for key accounts. KEY RESPONSIBILITIES Claims Management & Strategy Investigate, evaluate, negotiate, and resolve complex liability claims Present files in roundtable discussions and formal claim reviews Monitor reserves for accuracy and timeliness Oversee claims to ensure quality aligns with performance targets Legal & Litigation Oversight Attend mediations, deposi