Logistics & Operations Assistant (Afternoon Shift)

About Valatam Valatam connects bilingual professionals from Latin America with global clients. We're proud to be certified as a Great Place to Work for 2025–2026, proof that great work starts with great people. About the Role We're hiring a Logistics & Operations Assistant to support a growing company in the commercial services industry. This is a 100% remote, full-time position ideal for someone who thrives in fast-paced, high-volume environments and can independently manage administrative and operational tasks across departments, including Operations, Billing, and Customer Communication, with strong attention to detail in a fast-paced, self-directed environment. Schedule: 9:00 AM – 6:00 PM PST. Key Responsibilities Execute and monitor administrative tasks across departments, ensuring all requests are handled within established timelines Maintain accurate data entry and update records in CRM and internal systems Respond to customer and internal inquiries via email and chat in a professional and timely manner Coordinate scheduling, follow-ups, and documentation to keep operations running smoothly Ensure customer files, notes, and records remain organized and accessible at all times Prepare clear, error-free customer-facing documentation and reports Identify potential issues or delays and escalate them to the appropriate coordinator Other related tasks as needed Requirements Fluent in English (C1/C2) and Spanish 2–5 years of experience in operations, administrative support