Technical Consultant

As a Technical Consultant in the Customer Support department, your responsibilities will include: Working with clients on analyzing and resolving technical tickets. Diagnosing problems, identifying root causes, and finding potential solutions. Performing technical analysis of TETA application configuration and operation. Working with data directly in the Oracle database, including data analysis using SQL and PL/SQL. Collaborating with other teams, particularly functional consultants and the R&D team, to resolve more complex technical issues. Supporting clients and their administrators with technical aspects of system usage. Knowledge of TETA or similar applications is a mandatory requirement. Proficiency in SQL, PL/SQL, and Oracle databases. IT degree or database knowledge backed by professional experience. Experience in a similar role (consultant, technical consultant, technical/application support), preferably with ERP-class systems. Ability to diagnose and solve technical problems. Client-facing skills – communication and the ability to clearly explain technical concepts. Analytical skills – independent analysis of problems, data, and potential causes. Strong communication and teamwork skills. Join Unit4 and become part of one of the most innovative companies in the ERP software space! We are growing dynamically, investing in people, and creating modern solutions.