Automation Engineer

What success looks like in this role: We are seeking a motivated Automation Engineer with 6-8 years of experience to identify and eliminate repetitive manual work across our Steady State teams (Windows, Linux, Storage, and Backup) and turn it into reliable, reusable automation. This role is centered on discovery as much as delivery: partnering with Steady State to surface recurring tasks through interviews and ServiceNow ticket data, then codifying best practices, critical procedures, and common maintenance/deployment work using Ansible, GitLab CI/CD, HashiCorp Vault, Terraform, and the JFrog Artifactory suite (Xray, Catalog, and Curation). Key Responsibilities: Partner directly with Steady State teams to understand day-to-day operational work through interviews and shadowing. Mine and analyze ServiceNow ticket data to identify recurring, manual, and time-consuming tasks, and quantify their frequency and effort. Prioritize automation opportunities based on ticket volume, risk, and operational impact, and build use cases in partnership with Steady State leadership. Codify best practices, critical procedures, and common maintenance/deployment tasks into reusable Ansible playbooks and roles. Design and maintain Infrastructure as Code (IaC) using Terraform for repeatable provisioning and configuration. Build and maintain GitLab CI/CD pipelines to package, test, and safely roll out automation to production. Manage secrets, credentials, and certificates used by automation workflows