Operational Success Partner

Overview Unified is a nationwide community of providers, operations specialists and thought leaders who look for the greatest opportunities to impact every woman’s health, at every stage of their journeys. We are unparalleled in our scale and ability to adapt to address unmet and underserved needs. Through 815+ clinics, 23 IVF labs, nationwide telehealth capabilities and targeted case management, our 2,700+ independent, affiliated providers deliver comprehensive women’s health services and continuously work to implement methods and develop techniques or platforms that improve the healthcare experience. We remain focused on enabling the discovery of new ways for our affiliated providers to deliver the high-quality care experience women deserve, in the ways they most wish to receive it, and collaborate across our community to make our vision a reality. The Operational Success Partner is part of a centralized operational support model responsible for day-to-day Care Center support, issue resolution, project coordination, Practice Manager training, system and workflow support, onboarding/offboarding support, technology adoption, and service delivery. This role partners closely with Market Operations leadership, Strategic Growth Managers, and corporate functional teams to ensure Care Centers receive responsive, consistent, and solutions-focused support. Responsibilities • Serve as the primary point of contact for operational support requests from Care Centers within assigned market