Business Processes Improvement & Automation Manager

About Us U Trust Insurance Agency LLC is a growing insurance agency specializing in commercial trucking insurance. We help trucking companies and owner-operators across the United States manage their insurance needs through reliable service, efficient processes, and strong customer support. As we continue to scale, we are looking for a Business Processes Improvement & Automation Manager who will help us improve the way we operate by analyzing our current workflows, optimizing our technology stack, and implementing technical solutions that increase efficiency, productivity, and scalability. This role is ideal for a tech-savvy professional who understands both business operations and technology and can identify opportunities for improvement, recommend solutions, and successfully drive implementation. About the Role We are looking for a strategic and hands-on professional who can act as a bridge between business teams and technology. You will analyze our existing processes, systems, and tools, identify inefficiencies, recommend improvements, and lead the implementation of automation and technology solutions. The ideal candidate combines strong analytical thinking, process improvement skills, and technical knowledge. You should be comfortable working with different teams, understanding business challenges, translating requirements into technical solutions, and collaborating with developers or external technology partners. This is a highly impactful role where you will help sh