Senior IT Engineer

Who we are Typeform is a refreshingly different form builder. We help over 150,000 businesses collect the data they need with forms, surveys, and quizzes that people enjoy. Designed to look striking and feel effortless to fill out, Typeform drives 500 million responses every year—and integrates with essential tools like Slack, Zapier, and Hubspot. About the role At Typeform , we believe technology should make work simpler, smarter and more human. We're looking for a Senior IT Engineer to help shape the future of IT at Typeform . Someone who combines strong technical expertise with a passion for automation, AI and building better ways of working. This isn't just about keeping systems running. It's about rethinking how IT operates. You'll play a key role in building an AI first, service led IT function, improving how we manage internal technology, support our people and automate everyday processes. Working within a small, high impact team, you'll have the opportunity to take ownership of meaningful projects, influence our technology roadmap and help us move from reactive support towards smarter, more proactive IT operations. What you'll do Own and improve our IT operations Act as a senior escalation point for complex IT incidents, requests and technical challenges, taking ownership through to resolution. Help maintain secure, reliable and scalable internal technology systems. Apply ITIL best practices across incident, change, problem and service management. Improve service perf