Insurance Professional (m/f/d) for Career Changers

Do you expertly advise customers over the phone, keep track of policies and claims, and realize that there's more to come—especially regarding responsibility and career growth? ⚠️ IMPORTANT: For efficiency reasons, only online applications via our career page and NO applications by post, email, or telephone will be accepted. Location: 100% Remote | Scope: 30–40 hrs / week | Monday to Friday You might be wondering: Why is Tunymedia GmbH, a rapidly growing digital agency, specifically looking for people from the insurance industry? We aren't an insurance company at all! It's quite simple: Anyone who advises customers on the phone every day, expertly handles objections, builds trust, and maintains clean documentation has the exact DNA we need to manage our remote call center. We will teach you the technical knowledge. You don't need leadership experience either: We will show you step-by-step how to coach and effectively lead a team over the phone. What cannot be taught: your quick wit, your positive energy, and your drive to make more of yourself. About the job: We generate daily inquiries via social media for over 500 craft businesses and kitchen studios in the DACH region. Our call center calls these prospects and pre-qualifies them. For our second, completely remote team, we are looking for a team lead who enjoys making phone calls, coaches the team, and leads by example. Your path: from career changer to team lead: 1. Onboarding: You will learn our system directly on the phone.